230mb Responsible Gaming

1. 18+ Age Restriction & Verification

230mb operates a strict minimum age policy. All players must be at least 18 years of age to register an account, make a deposit, place a bet, or participate in any promotional activity on the platform. This rule applies to all players in Bangladesh and every other jurisdiction where 230mb is accessible.

At registration, every new account holder is required to confirm that they are 18 or older. This declaration alone is not sufficient — 230mb also applies automated age-verification checks at the point of sign-up, cross-referencing submitted details against reliable identity databases. Where automated checks are inconclusive, we will request documentary proof of age before permitting any deposit or wagering activity.

Accepted identity documents for age verification include:

• Bangladesh National Identity Card (NID)
• Valid passport (any nationality)
• Bangladesh driving licence
• Birth certificate (in conjunction with a secondary photo ID)

If at any point 230mb has reason to suspect that a registered account is held by a person under 18, the account will be immediately suspended pending a full verification review. Any funds deposited by a minor will be returned in full to the originating payment method, and no winnings generated during the suspension period will be honoured.

230mb takes the protection of minors extremely seriously. We strongly recommend that any adult who shares a device with younger family members in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh make use of parental control software to prevent underage access to gambling websites.

2. Deposit Limits & Budget Controls

One of the most effective ways to stay in control of your gambling activity is to set a personal budget before you start playing. 230mb makes this straightforward through its built-in deposit limit system, accessible from the Responsible Gaming section of your account settings.

2.1 How Deposit Limits Work

You can set a maximum deposit amount for any of the following periods:

• Daily limit: A ceiling on the total amount you can deposit within any 24-hour period (midnight to midnight, Bangladesh Standard Time, UTC+6).
• Weekly limit: A ceiling on the total amount deposited across any rolling seven-day window.
• Monthly limit: A ceiling on the total amount deposited across any rolling 30-day window.

All limits are denominated in BDT (Bangladeshi Taka) and apply across every payment method you use — whether that is bKash, Nagad, Rocket, Upay, or a bank transfer through Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank.

2.2 Reducing and Increasing Limits

Reducing a deposit limit takes effect immediately. The moment you confirm a lower limit in your account settings, the system enforces it for your next deposit attempt. There is no waiting period for reductions — we designed it this way so that players who feel they are spending too much can act on that feeling instantly.

Increasing a deposit limit is subject to a mandatory 24-hour reflection period. Once you submit a request to raise your limit, the increase will not become active until at least 24 hours have elapsed. This cooling-off window is intentional — it gives you time to reconsider whether the increase genuinely reflects a planned budget decision rather than an in-the-moment impulse.

2.3 Loss Limits and Wagering Limits

In addition to deposit limits, 230mb offers the option to set net loss limits (the maximum amount you are willing to lose in a given period) and single-bet wagering limits (a cap on the stake per individual bet or spin). These tools provide an additional layer of protection for players who want granular control over their activity. Both can be configured from the same Responsible Gaming dashboard in your account settings.

3. Time-Out & Cooling-Off Periods

A time-out is a short-term suspension of your 230mb account — a formal break from betting that you initiate yourself. Time-outs are ideal when you feel you have been playing more than planned recently, when a losing streak has affected your mood, or when personal or financial pressures are making gambling feel less like entertainment and more like an escape.

3.1 Available Time-Out Durations

• 24 hours — a single day to reset and refocus
• 48 hours — a weekend break, ideal after a high-stakes BPL or IPL week
• 7 days — a full week away from the platform
• 30 days — a month-long pause for more substantial reflection

3.2 What Happens During a Time-Out

While your time-out is active:

• You cannot log in to your 230mb account from any device
• All deposit attempts will be declined automatically
• All bet-placement attempts will be blocked
• You will be temporarily removed from promotional emails and push notifications
• Any pending withdrawal that was requested before the time-out began will still be processed and paid out to your nominated bKash, Nagad, or bank account

At the end of your chosen time-out period, access is restored automatically. We will send a brief confirmation email to your registered address. There is no obligation to resume playing — if you feel you need more time, you can apply a further time-out or upgrade to a longer self-exclusion period directly from the login screen.

4. Self-Exclusion Programme

Self-exclusion is 230mb's most comprehensive player protection measure. Unlike a time-out, self-exclusion is a long-term commitment to stop gambling on the platform entirely. It is intended for players who recognise that their gambling has stopped being recreational and has become a problem they cannot control through shorter breaks or deposit limits alone.

4.1 How to Apply for Self-Exclusion

• 1
  Log in to your 230mb account Navigate to Account Settings and select the Responsible Gaming tab from the left-hand menu.
• 2
  Choose Self-Exclusion Select the Self-Exclusion option and choose your preferred duration: 6 months, 1 year, 2 years, 5 years, or permanent exclusion.
• 3
  Confirm your request You will be asked to re-enter your password and confirm the exclusion. This step is irreversible for the duration you have selected — the system will not allow you to undo the exclusion within the chosen period.
• 4
  Exclusion takes effect immediately Your account is suspended the instant you confirm. You will receive an email confirmation and your account will be removed from all marketing lists at once.
• 5
  Withdraw any remaining balance If your account holds a positive balance at the time of exclusion, contact [email protected] and we will process a withdrawal to your registered payment method within one business day.

4.2 Reactivation After Self-Exclusion

For exclusions of 6 months to 5 years, reactivation is possible after the exclusion period expires, but only following a mandatory 7-day reflection period and a brief one-to-one responsible gaming assessment with a member of our player welfare team. For permanent exclusion, no reactivation is possible under any circumstances. 230mb will never contact a permanently excluded player with marketing materials or account reactivation offers.

5. Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are widely used by addiction counsellors and responsible gaming organisations to help individuals identify when gambling behaviour has moved from recreational to harmful.

If you recognise two or more of these patterns in your own behaviour, we strongly encourage you to use one of the tools described above — beginning with a time-out or a deposit reduction — and to reach out to the support contacts listed in Section 7 of this page.

6. Self-Assessment Checklist

The following checklist is adapted from widely used responsible gambling screening tools. Read each statement honestly and consider how many apply to your recent gambling activity. This is a private exercise — you do not need to share the result with anyone unless you choose to.

7. Support & Help Contacts

Seeking help for problem gambling is a sign of strength, not weakness. The following organisations and channels can provide confidential guidance, counselling, and practical support to players in Bangladesh and beyond.

8. 230mb's Player Protection Commitments

230mb treats responsible gaming not as a checkbox exercise but as a genuine operational priority. The following commitments represent the standards we hold ourselves to in protecting players across Bangladesh.

8.1 Responsible Marketing

230mb does not target marketing materials at individuals who are under 18, who have self-excluded, or who are subject to a time-out restriction. Our promotional communications are designed to inform existing players of genuine value offers — they are not crafted to pressure players into depositing beyond their means. We do not make misleading claims about winning odds, guaranteed returns, or the potential for gambling to solve financial problems.

8.2 Staff Training

All 230mb customer support and operations staff undergo regular responsible gaming training. Staff are trained to identify at-risk behaviour patterns — such as rapidly escalating deposit volumes, frequent late-night sessions, or repeated requests to override deposit limits — and to proactively offer responsible gaming tools to affected players before a crisis develops.

8.3 Fair Play and Certified RNG

Every game in the 230mb library — whether a slot from Pragmatic Play, a live dealer game from Evolution Gaming, or a crash game from Spribe — uses a certified Random Number Generator (RNG) that has been independently audited for fairness. Players can be confident that outcomes are not manipulated. Understanding that no "system" can beat a certified RNG is itself an important part of responsible gambling literacy.

8.4 Continuous Policy Review

230mb reviews its responsible gaming policies at least twice per year, or immediately following any significant change in the regulatory environment or in the evidence base on problem gambling. Updates to this page will be accompanied by a revised "Last Updated" date at the top of the document, and material changes that affect player rights or available tools will be communicated to all registered players via email.

If you have questions, suggestions, or concerns about any aspect of 230mb's responsible gaming programme, please write to us at [email protected] with the subject line "Responsible Gaming Feedback". We read every message and use player feedback to improve our policies.